Frequently Asked Questions
Is there parking available?
Yes, we have private and free parking for our customers. There are wheelbarrows and a pallet truck to make your job easier.
What do I need to do to leave my belongings at Viking Self Storage?
You can bring things yourself from the moment the contract is concluded. Remember that you can enter any day of the year, so if you need to, you can carry a few of them. We can also take care of bringing and carefully placing things in your warehouse.
How to move things from the van to the warehouse?
You will have no problem, you will have a wheelbarrow and a pallet truck at your disposal.
How and when can I access?
As soon as you sign the contract, we will provide you with a coded personal card with which you can access the center. And to access your module, all you need is a key to a padlock, which only you will have. And you can use your storage room 365 days a year, with the ability to check in as many times as you need according to Viking Self Storage’s opening hours.
How long does a contract last?
The minimum time is one month and you can rent your warehouse for as long as you want.
What should I do if I want to leave the warehouse?
All you have to do is let us know 15 days in advance and that’s enough. By email or by visiting our office.
What documentation do I need to rent?
If you are an individual you will need an ID and if you are a company you will need a company CIF and an authorized person’s ID.
My belongings are very important to me, are they insured?
Yes, we offer you free insurance included in the contract. However, if you need more coverage, we can tailor it to your needs.
What do I have to pay to rent a storage space?
When the contract is concluded, you must pay the current month and leave on deposit a monthly payment without VAT, which will be returned to you at the end of the contract. The remaining monthly payments will go directly through the bank from the 1st to the 5th of each month.
Can I change the size of my storage room?
Yes, when you need it. You just have to let us know and if the space is available, you can make a replacement right away.
Are there any discounts if I rent for a long time?
We always have some promotion for our customers, just contact us. For long term rentals we have the following: if you pay 6 months in advance you save 5% and if you want to pay 12 months in advance you save 10% of the monthly payment.
What is the difference between Viking Self Storage and traditional furniture storage?
Viking Self Storage brings you modern, brand new, clean, moisture-free and secure spaces. Security and privacy, and with your swipe card you can access your belongings during business hours.
Can anyone other than me access my warehouse?
No, only you have the key to the lock, neither our staff nor anyone else can access your vault, and the magnetic card we give you has a personalized individual code that we assign to you and your warehouse and we We don’t charge you for this.
I need packing material to transport and store my goods, can you provide it?
At Viking we have a store where you can buy everything you need to properly protect and pack your belongings: cardboard boxes, plastic sofa and mattress covers, adhesive tapes, bubble wrap, etc.
Even if I don’t rent a warehouse at Viking, can I buy items from the shop?
Of course, our store is available to anyone who comes, you don’t have to be a customer to take advantage of our great packaging offer.
Frequently Asked Questions